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Economic Pressure

Captures the impact of higher costs, interest rates, fuel, taxes, food, utilities, and other financial pressures on customer decisio

Customer Experience

+12

Your customer didn’t stop spending. They just got a lot more selective | Issue 15

Jun 15, 2026

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3 min read

Your customer didn’t stop spending. They just got a lot more selective | Issue 15

In a tighter economy, retailers do not win by doing more. They win by helping customers spend with confidence. | Edition: April 2026

Chris Parsons
Chris Parsons

Retail Rewired Roundup

Retail Rewired Roundup brings together the ideas that sit at the heart of my book and the themes I write about each week,

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